Online filing error 1611

Full error message

The request has not been accepted.

Error type: business

Error number: 3001

The submission of this document has failed due to departmental specific business logic in the Body tag.

Type: Business

Number: 1611

Location: Known facts check

No original return yet recorded, please contact the helpdesk.

Reason for error

You are trying to submit an amended return when HMRC have no record of the original submission.

Solution

Go to Computation Preview > Generate Submission Files and file the company tax return as an original submission, not an amendment.