Delete a sales credit note

If you created an erroneous sales credit note, you can delete it if it has not been included in a VAT return and reconciled.

To delete a sales credit note

1. Open Sales.
2. Locate the credit note you want to work with and then mark the checkbox for it (to the left of the Invoice Number column).
3. Click Delete at the top of the list of invoices (above the column headings).
4. Enter a reason for deleting the sales credit note in the text field of the Delete Sales Item window.
5. Click Yes to save the credit note. The credit note status is set to Void and the invoice status back to what it was before the note was created.

It is not possible to edit a sales credit note. Additionally, if the sales credit note is reconciled but you need to undo it, you must pay down the remainder of the invoice and then recreate it.