Set up and process bank feeds

Sage Bank Feeds facilitate the automatic, secure transfer of reliable transaction data from leading banks to Sage One. Bank transaction data flows seamlessly each day from your bank into Sage One. By using Sage Bank Feeds, manual data entry processes are eliminated to give you time savings, error reduction, more accurate financials and a more up-to-date view of your cashflow.

Before you set up bank feeds

Before you set up bank feeds, you should:

  • Check your bank is compatible and have your online banking credentials to hand.
  • If you’re in the middle of importing a bank statement, complete this to avoid duplicating transactions.
  • Complete your bank reconciliation if you’re part-way though one.

Set up bank feeds

  • Go to Banking, then click Connect to Bank.
  • In the Choose your bank section, select your bank, then in the What type of account do you have? section, select your account type.
Is your bank and account type listed?


Check for new transactions

Your bank feeds normally refresh once every 24 hours, depending on your bank account. New transactions automatically appear in the Banking tab for the relevant bank account. Simply click the new transactions link.

You can refresh your bank feeds manually once every 15 minutes by clicking the refresh button for that bank account.

If you use multi-factor authentication, you’re prompted to enter your security details before you can check your new transactions.

Process your downloaded transactions

When new transactions appear, you can do the following:

Match Sage One automatically matches any invoices, credit notes and existing payments or receipts recorded with the same date and value as the imported transaction.

If the match found is correct, click Match.

If you match it to an invoice or credit note, this flags them as paid and the payment or receipt is flagged as cleared and bank reconciled.

If the match isn’t correct, you can choose to create a new transaction, transfer it to another account, or discard it.
Find a match If Sage One doesn’t find a match, you can search for any transactions 14 days prior to the date of the imported transaction and 7 days in advance.

* Click Match, then Find a match. Select the transaction you want to match it to, then click Confirm Match and Confirm Match again.
Create Use this option to create a new transaction in Sage One.

If you need to, change the following details, then click Create:

Tip: You can also split the transaction and allocate it to different ledger accounts.

  • For – If applicable, choose a contact.

  • What – Choose the ledger account you want to record this payment or receipt against, or choose to record a payment on account. You can then allocate this to an invoice at a later date.

  • Reference – This is the same as the reference on your statement, however, you can change this if you want to.

  • Tax code – If applicable, choose the relevant VAT rate. This option only appears if you’re registered for VAT.

Transfer Use this option to transfer the value from or to the selected bank account.

Enter the following details, then click Transfer:

  • Transfer From or Transfer To – Choose the relevant bank account.

  • Reference – This is the same as the reference on your statements, however you can change this.

Discard If you don’t want to import a transaction, for example because you’ve already entered and bank reconciled it, click the discard button then click Yes when prompted.

Once you’ve processed all of your transactions, click Return to banking.

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