Error corrections and refund guide

There may be times in Sage One Accounting where you need to correct a transaction, for example, if you entered an invoice by mistake or a customer has returned faulty goods, or perhaps a cheque has bounced. How you correct a transactions can depend on various different factors, for example, whether it’s been paid, included in a VAT return or bank reconciled. To help you correct transactions in Sage One Accounts, we’ve put together this step-by-step guide.

To get started, choose the type of transaction you want to correct from the list below:

Sales invoice

Sales credit note

Customer receipt

Customer payment on account

Customer refund

Other receipt

Purchase invoice

Purchase credit note

Supplier payment

Supplier payment on account

Supplier refund

Other payment

Bank transfer

Journal entry

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