Forgot your password

If you’re unable to sign in because you forgot your password, you can easily reset it.

  • 1. Visit ", then click Sign in.
  • 2. Click the Forgot your password? link.
  • 3. Enter your registered email address, then select the I’m not a robot check box.
  • 4. Click Continue.

A verification code is sent to your email address. If you need us to resend the code, click the Having trouble with your code? link.

  • 5. Enter the verification code, then click Continue.
  • 6. If you created security questions, enter the answers to the questions provided, then click Continue.

If you can’t remember the answers to your security questions, please contact us for further assistance.

  • 7. Enter and confirm the new password, then click Reset Password.

You’ve successfully changed your password and confirmation of this is sent to your registered email address.

Related Article

Did you find this helpful?

Still need help?

Ask the Sage City community. Sage City is the place to ask questions, share tips and ideas, get practical advice and all the breaking news. Alternatively, find out other ways of getting in touch.

Visit Sage City