Forgot your password

If you’re unable to sign in because you forgot your password, you can easily reset it.

  • 2. Click the Forgot your password? link.
  • 3. Enter your registered email address and enter the security words in the box provided.
  • 4. Click Continue.

A verification code is sent to your email address. If you need us to resend the code, click the Having trouble with your code link.

  • 5. Enter the verification code, then click Continue.
  • 6. If you created security questions, enter the answers to the questions provided, then click Continue.

If you can’t remember the answers to your security questions, please contact us for further assistance.

  • 7. Enter and confirm the new password, then click Save Password.

You’ve successfully changed your password and confirmation of this is sent to your registered email address.

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