Set up and process Bank Feeds

With Sage’s free automatic Bank Feeds, you can securely connect Sage One to your online bank account – so you’ll always have an accurate overview of your business finances within Sage One.

With Bank Feeds in place, you’ll no longer need to download and import bank statements manually into Sage One. Your bank transaction data flows seamlessly each day from your bank directly into Sage One giving you more time to manage and grow your business.

Before you set up Bank Feeds

Before you set up Bank Feeds in Sage One, you should:

  • Check your bank is compatible and have your online banking credentials to hand.
  • Complete your bank reconciliation if you’re part-way though one.

If you’re in the middle of importing a bank statement in to Sage One, to avoid duplicating bank transactions you must complete the import process before you set up Bank Feeds in Sage One.

Set up Bank Feeds

  • 1. Go to the Banking tab.
  • 2. Locate the bank account you want to set up feeds for, then click Connect Bank.
  • 3. Read the full terms and conditions, then click Accept Terms and Continue.
  • 4. In the Choose your bank section, select your bank, then in the What type of account do you have? section, select your account type.

Lloyds Bank sort codes beginning with 77 are not currently supported by the Direct Bank Feeds. So if you’re a Lloyds Bank customer and your sort code begins with 77, please select Another Bank and connect through the trusted third party – Yodlee.

Is your bank and account type listed?


Check for new transactions

Your bank feeds normally refresh once every 24 hours, depending on your bank account. New transactions automatically appear in the Banking tab for the relevant bank account.

To manually check for new transactions, click the new transactions link. You can refresh your bank feeds manually once every 15 minutes by clicking the refresh button for that bank account.

If you use multi-factor authentication, you’re prompted to enter your security details before you can check your new transactions.

Process your downloaded transactions

When new transactions appear, you can do the following:

Match Sage One automatically matches any sales invoices, existing payments or receipts recorded with the same date and value as the imported transaction.

If the match found is correct, click Match.

The payment or receipt is automatically flagged as bank reconciled or checked.

If the match isn’t correct, you can choose to create a new transaction, transfer it to another account, or discard it.
Find a match If Sage One doesn’t find a match you can search for any transactions 14 days prior to the date of the imported transaction and 7 days in advance.

* Click Match, then Find a match. Select the transaction you want to match it to, then click Confirm Match and Confirm Match again.
Create Use this option to create a new transaction in Sage One.

If you need to, change the following details, then click Create:

  • For – If applicable, choose a contact.

  • What – Choose the account you want to record this payment or receipt against.
  • Reference – This is the same as the reference on your statement, however, you can change this if you want to.

  • Tax code – If applicable, choose the relevant VAT rate. This option only appears if you’re registered for VAT.

Transfer Use this option to transfer the value from or to the selected bank account.

Enter the following details, then click Transfer:

  • Transfer From or Transfer To – Choose the relevant bank account.

  • Reference – This is the same as the reference on your statements, however you can change this.

Discard If you don’t want to import a transaction, for example because you’ve already entered and bank reconciled it, click the discard button then click Yes when prompted.

Once you’ve processed all of your transactions, click Return to banking.

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