Online filing error 3312

Full error message

The request has not been accepted.

Error type: business

Error number: 3001

The submission of this document has failed due to departmental specific business logic in the Body tag.

Type: business

Number: 3312

Location: Accounts

Name of Director signing Directors Report (uk-direp:DirectorSigningReport) is missing.

Reason for error

There is a data entry error in the HMTL accounts file. In this particular case, the name of the signatory to the accounts is missing.

Solution

Regenerate the accounts file, ensuring that the specified item (in this case, the name of the signatory) is included and tagged.

If this does not resolve the error, or it is not clear which item is missing, call Sage Software Support on 0845 111 1111.