Edit a customer receipt
This explains how to amend a customer receipt. As a customer receipt is always matched to sales invoice you can only change the Bank account, Method, Date and Reference.
If you have matched the receipt to the wrong invoice, then delete the receipt and enter it again.
How this works
When you edit a customer receipt
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The receipt remains matched to the invoice.
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You cannot change the amount or the customer. If the receipt is entered for the wrong customer or matched to the wrong invoice, delete the receipt and enter it again.
Reconciled receipts
These are
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The edited receipts stays reconciled, when you change the Reference, Method, category, and Date, as long as the date stays within the reconciled period. For example, if the end date of the reconciliation is 31 July, and you change it to any date up to 31 July.
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The edited transaction becomes unreconciled when you change Bank account, or Date to a date is later than the end of date of the reconciliation. For example, if the end date of the reconciliation is 31 July, and you change the date to 5 August.
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We remove the edited transaction from the completed reconciliation. To tell you this, we add a Removed from reconciliation label to the Corrected Transaction column.
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We update the starting balance of your next reconciliation, as we have removed a transaction.
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We unreconcile and update the transaction so it is ready for you to check and reconcile again.
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On the bank reconciliation page, we show the edited transaction with a Corrected label. This tells you that you edited this since it was reconciled.
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Audit trail and reports
When you edit a transaction, we reverse the original transaction and create a new one with a new transaction number. Apart from the audit trail, only the new transaction shows on your reports.
For unreconciled transactions and reconciled other payments and other receipts
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The original transaction shows with a line through to show it is reversed.
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We create a new transaction with the updated details and a new transaction number.
For reconciled customer receipts and vendor payments
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We create a new transaction to reverse the original. This has a type of Correction.
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We create a new transaction with the updated details and a new transaction number.
Edit a customer receipt
- From Banking, open the relevant bank account.
- From the Bank Activity tab, select the row to open the receipt to edit.
- Change the bank account, method, date, and reference as required.
- Save your changes.
Reconcile again
If you previously reconciled the receipt, you may need to reconcile it again. Do this when you change the bank account, amount, or date where the new date is later than the end date of the reconciliation.
When you open the reconciliation page, you will see the edited transaction with a Corrected label in the Corrections column.
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From Banking, open the bank account you want to reconcile.
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Choose the Reconcile link.
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Check the Statement End Date. Make sure this is the same as or later than the date of the edited receipt.
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Check the Starting Balance. This is now reduced by the amount of the edited receipt. For example, if the starting balance was previously $1000, you edit a receipt for $500, the new starting balance is $500.
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The edited payment show with a Corrected label in the Corrected Transactions column. To reconcile the edited receipt, select the check box in the Reconcile column.
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Check the Reconciled balance is now correct and the difference is zero.
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Select Finish.
The starting balance of your next reconciliation will now be correct.